Please be aware that all orders are processed in less than 24 business hours (NOT including weekends, holidays). 

Orders generally shipped within 24h (business days) after purchase. 

Please note that ordering a PRE-ORDER item will result in shipping delays as the item will be available to ship at a later date. If your order contains an item which is on pre-order, we will dispatch your full order once the pre-order item has arrived in store.

All orders placed before 12:00 p.m (France Time) will be shipped on the same day. Otherwise orders placed after 12:00 p.m (France Time) will be shipped next day. All orders placed on Friday after 12:00 p.m (France Time) will be shipped on the following Monday.

Available shipping methods:

Domestic orders (France, Monaco, Andorra):

Mondial Relay Delivery:

  • Point Relay (France Only): 5.35 euros (4 business days)

Colissimo Delivery:

  • Livraison à Domicile: 8.00 euros (2 business days)

Europe (Zone 1):

Mondial Relay Delivery:

  • Pick-up Point (Belgium and Luxembourg): 5.35 euros (4 business days)
  • Pick-up Point (Spain): 7.20 euros (5 business days)
  • Home Delivery (Germany, Belgium, Luxembourg, Netherlands): 9.50 euros (4 business days)
  • Home Delivery (UK, Spain): 10.20 euros (5 business days)
  • Home Delivery (Italy, Portugal, Austria): 11.20 euros (6 business days)

Colissimo Delivery:

  • Home Delivery: 15.50 euros (2 – 6 business days)

Europe (Zone 2), Maghreb:

  • Colissimo Home Delivery: 21.00 euros (3 -7 business days)

DOM-TOM:

  • Colissimo Home Delivery: 15.00 euros (3 -7 business days)

Rest of the World:

  • Colissimo International Home Delivery: 28.00 euros (3 – 8 business days)

Fashionitam is not responsible for any delays in delivery caused by unclaimed packages or incorrect shipping addresses (the shipping address the customer enters at the time of the purchase is the address we will ship the package to).

Fashionitam is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from Colissimo and Mondial Relay to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited France.

Packages undeliverable by Colissimo, Mondial Relay and/or their international shipping partners will be cancelled and refunded once received and processed at our shipping center.